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Feedback from our participants

The presentation materials were very good; the ability to ask questions and clarify issues … digging deeper into the material.
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The facilitator was very responsible to questions and able to give examples applicable to audience.
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Very clear presentation with both conceptual and practical aspects.
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Mr. Sakai was a great teacher!
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Excellent course.  I will recommend to others.
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You pointed out things very well that I do at work, both the Japanese and American tendencies.
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Thank you, Sakai-san.  You were delightful and a pleasure to spend the afternoon with.  I learned so much.
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The pace of the course was perfect (not too slow / not too fast).
     
 

Pacific Dreams Institute

Company On-Site Seminars

 

1. Building Bridges between the U.S.A. and Japan

Back by popular request, Ken Sakai, president & CEO has re-created a new format for newly updated Building Bridges seminar. This new seminar looks atchanging society in Japan and the intensive challenges that workplace faces currently in Japan under the severe economical slump and as Japan looks towards the future.

Americans that work with Japanese customers, suppliers and partners often have questions about how to more effectively work with and communicate with Japanese people. This seminar offers a great opportunity to get those questions answered by an expert in this field.

This newly updated Building Bridges seminar provides a more current, in-depth overview at cross-cultural business communication as we delve into more of what is happening between the USA and Japan.

<Seminar Outline>

Part I: Group Discussion

  • Positive Aspects
  • Challenging Aspects


Part II: Culture, History and Education Remarks

  • Comparison Lists between the USA and Japan


Part III: Communication

  • Japanese Communication Style
  • Japanese Non-verbal Communication
  • Japanese Decision-making Process
  • Feedback vs. "HoRenSo"
  • Brainstorming vs. "Nemawashi"
  • Effective E-mail Communication Tips
  • Coping with Japanese Silence
  • "Kaizen" Concept
  • Process vs. Bottom Line
  • Tips for Saving Faces


Part IV: Current Changes and Trends in Japan

  • Impacts of Aging Society with Fewer Children
  • New Challenges in Workplace under Depressed Economy
  • Young Generation without Ambition
  • Women's Role and Position
  • Japanese Healthcare Systems
  • Technologies in Environment and Renewable Energies

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Please contact institute@pacificdreams.org
for more information and registration


2. Toyota Production System (TPS) and Kaizen Activities: Fundamental Concepts and Successful Case Studies

This seminar introduces you to Toyota’s fundamental concepts that are employed in creating Toyota’s Production System (TPS) and Kaizen activities. We will focus on how TPS has helped Japan to become successful in the automobile manufacturing and management fields. 

Also we will take a closer look at the history of quality improvement activities both in the US and Japan. This seminar offers an excellent opportunity for you to learn TPS and Kaizen concepts and apply those concepts in the operation of your own business processes, even non-manufacturing industries.  Through this seminar, you will discover the secret of Toyota’s successful production system in the global environment.

<Seminar Outline>

  • JIT(Just-in-Time): “Kanban System”
  • Value Stream Mapping (VSM)
  • Waste (Non-value-added) Reduction: 7 “Muda”
  • Autonomation: “Autonomous Operation”
  • Pokayoke: Mistake-proofing or Fail-safe Mechanism
  • TWI (Training Within Industry)
  • TPM (Total Productive Maintenance)
  • Multi-process Handling & Cross Training
  • Visual Controls & Visual Workplace
  • 5 Whys: Question-asking Method- Finding the real root cause

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Please contact institute@pacificdreams.org
for more information and registration


 

Contact information

Phone: 503-783-1390 (Tsuyo Shaw)
E-mail:institute@pacificdreams.org

   

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